Fest Connect respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our App.

1. Information We Collect

1. Personal Information: Name, email, phone, gender, college details, profile information.
2. Documents: Identity or student-related documents uploaded only for college verification (not stored or reused by Fest Connect).
3. Usage Data: Features accessed, time spent, and interactions.
4. Device Information: IP address, device type, operating system.
5. Location Data: For demographic insights only (not used for advertising).
6. Payments & Wallet: Transaction details, wallet balance, and history.

2. How We Use Your Information

1. To operate and improve the App.
2. To facilitate ticket booking and event participation.
3. To provide colleges with verified student information and demographic insights.
4. To send OTPs, confirmations, and necessary communication.
5. To comply with legal obligations.
6. We do not sell your personal data to third parties.

3. Information Sharing

We may share your information with:

1. Respective Colleges: Only as required for fest participation.
2. Service Providers: Payment gateways (e.g., Razorpay, Easebuzz), hosting, analytics.
3. Law Enforcement: If required by law, we do not share data with advertisers or unrelated third parties.

4. Data Security

1. We follow strict security practices and controls to safeguard your data.
2. Fest Connect is ISO 27001:2015 certified, ensuring compliance with global standards for information security.
3. Despite safeguards, no method is 100% secure, and we cannot guarantee absolute protection.

5. Your Rights

1. You can update or delete your profile anytime.
2. You may request account deletion directly within the App.

6. Children's Privacy

Fest Connect is not intended for children under 13. By using this App, you confirm that you are

capable of entering into a binding agreement under applicable law.

7. Changes to this Policy

We may update this Privacy Policy. The Last Updated date will reflect changes. Continued use of

the App means you accept updates.

Contact Us

If you have questions about this Privacy Policy, email us at: hello@festconnect.in